To assess the effectiveness of strategies for improving customer satisfaction business entities in the network economy

π-Economy

π-Economy Peter the Great St. Petersburg Polytechnic University

Since 2008

ISSN 2782-6015

Year: 2011 Issue: 2 (119)

6 263999

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UDK: 330.322

Article type: Research Article

Publication schedule

№5 October 2024

Submission deadline: 10 September 2024
№6 December 2024

Submission deadline: 8 November 2024

Latest issues

To assess the effectiveness of strategies for improving customer satisfaction business entities in the network economy

Theoretical bases of economics and management

Authors:

Rudenko Marina N.

Abstract:

This article defines «assessing client capital» to assess the effectiveness of strategies to increase satisfaction. Disclosed approaches to evaluation of client asse.