π-Economy π-Economy 2782-6015 12 Operational performance evaluation of process approach for analysis and organization of electric energy companies Оперативная оценка эффективности применения процессного подхода для анализа и организации деятельности электроэнергетического предприятия 0000-0002-8228-3109 7005476276 Glukhov Vladimir vicerector.me@spbstu.ru Syunyaeva Diana diana_syunyaeva@mail.ru Peter the Great St.Petersburg Polytechnic University 10 10 2012 5 156 71 77

The article considers the energy company Lenenergo experience in implementation of process approach. The article includes short assessment of this process approach on every step of connecting power receivers (power units) of businesses and individuals to the grid.

 POWER ENERGY REENGINEERING PROCESS APPROACH ASSESSMENT EFFECTIVENESS RATES